Below are the Terms and Conditions of Maatos, which apply when you use the Maatos website as a student or purchaser. Maatos advises you to review these Terms and Conditions carefully. You can consult the Terms and Conditions on our website.
Maatos B.V.
Hommelbrink 6
8051 PV Hattem
Gelderland, The Netherlands
(please note: not a visiting address)
Email address: support@maatos.nl
Chamber of Commerce (KvK) number: 73843938
1.1 Maatos B.V. aims to offer an online platform on which Instructors can provide their own courses and training programs via their own Academies. Maatos provides the system and the technology and additionally delivers tailor-made programs and paid support and/or advisory services.
1.2 In these Terms and Conditions, “Maatos” also includes all employees employed by Maatos or third parties engaged by Maatos.
1.3 In these Terms and Conditions, “Instructor” means: the party that enters into a subscription agreement with Maatos and that can provide its own courses and training programs via its own Academy.
1.4 In these Terms and Conditions, “Academy” means: the online platform on which an Instructor can provide and/or sell its own courses and training programs to End Users.
1.5 In these Terms and Conditions, “End User” means: the party that uses the courses and training programs of an Instructor via an Academy.
1.6 In these Terms and Conditions, “Users” means: those who use the platform or visit the platform. This includes Instructors and End Users.
1.7 In these Terms and Conditions, “Agreement” means: the subscription entered into between the Instructor and Maatos.
1.8 In these Terms and Conditions, “Services” means: offering an online platform on which Instructors can provide their own courses and training programs via their own Academies, providing the system and the technology, and delivering tailor-made programs and paid support and/or advisory services.
1.9 In these Terms and Conditions, “User Content” means: the information placed on the online platform by Users.
2.1 These Terms and Conditions are entered into by and between Maatos and the Users and visitors of the platform, together with the privacy statement and other documents referred to in these Terms and Conditions.
2.2 By using the online platform, Users agree to these Terms and Conditions.
2.3 These Terms and Conditions apply to Agreements under which Maatos provides Services.
2.4 Deviations from these Terms and Conditions are only valid if expressly agreed upon in writing with Maatos.
2.5 Access of Instructors to the platform is also governed by the Instructor Policy.
3.1 Users must be at least 18 years of age in order to use the platform.
If Users are between 13 and 18 years of age, they must have permission from a parent or legal guardian.
Children under the age of 13 are not permitted to use the platform and may not create an account.
4.1 Maatos is not a course provider or educational institution.
4.2 Instructors are not employees of Maatos.
4.3 Maatos is not responsible for interactions between Instructors and End Users, except for providing the technological means by which Instructors can offer their courses.
4.4 Maatos is not liable for disputes, claims, losses, injuries, or damages of any kind arising from the relationship between Instructors and End Users, including but not limited to situations in which an End User relies on information provided by an Instructor.
5.1 Instructors may charge End Users fees for access to their courses.
5.2 Maatos may charge Instructors fees for access to certain features and functionalities of the platform and the Services. Maatos uses a tiered subscription structure, as described at our pricing pages.
5.3 Maatos may charge transaction fees, as described in the Instructor Policy.
5.4 An Instructor will not gain access to parts of the platform that require advance payment unless and until Maatos has received all fees and costs payable by that Instructor.
5.5 Instructors may try the platform free of charge for thirty (30) days.
5.6 All amounts communicated by Maatos are in euros and exclusive of VAT, unless explicitly stated otherwise.
5.7 The Instructor is obliged to immediately notify Maatos of any inaccuracies in the stated or provided payment details.
5.8 Maatos has the right to correct obvious clerical or pricing errors.
5.9 Payment must be made in advance via bank transfer, iDEAL, credit card, PayPal, or MrCash/Bancontact.
5.10 If invoicing applies, the invoice must be paid within a maximum of thirty (30) days. During this thirty-day period, the Services may already be provided.
5.11 If the Instructor has not paid an invoice sent to them by the due date, the Instructor will be in default by operation of law, without further notice of default being required. In the event of non-payment by the Instructor, Maatos is entitled to immediately suspend or discontinue all Services provided for the benefit of the Instructor, without being liable for damages in any way. The consequences of late payment of invoices shall be borne entirely by the Instructor.
5.12 In the event of default, the Instructor owes statutory interest on outstanding claims of Maatos, whereby part of a month shall be considered a full month.
5.13 If Maatos decides, for reasons of its own, to collect one or more unpaid invoices through judicial proceedings, the Instructor shall, in addition to the principal amount owed and the interest referred to in Article 5.12, also reimburse all reasonable judicial and extrajudicial costs incurred. These costs shall be determined in accordance with the applicable Dutch Decree on Extrajudicial Collection Costs.
5.14 In the event of a dispute regarding the correct amount owed by the Instructor to Maatos, the administrative records of Maatos shall be decisive, unless the Instructor provides written counter-evidence.
6.1 The Instructor may cancel a subscription via email or within their own account.
6.2 Maatos has the right to terminate immediately if misuse of the platform is detected or if a period of four (4) months has elapsed.
6.3 If the Instructor’s Academy is discontinued, Maatos reserves the right to retain the content placed thereon in backups or on the online platform for internal use or other purposes.
6.4 If an online platform has been created and has not been paid for, Maatos has the right to remove the platform. Maatos is not obliged to do so automatically unless explicitly requested.
6.5 An account may be deleted by the User at any time. After deletion, course content may no longer be available. Maatos is not responsible for the loss of such content.
6.6 If an account or Academy is terminated, Maatos reserves the right to permanently delete all content, personal data, stored data, and/or any other data.
7.1 Maatos does not monitor or supervise User Content and does not guarantee in any way the content, reliability, validity, accuracy, or truthfulness of such User Content, including but not limited to content presented via courses.
7.2 By using the platform, Users may be exposed to User Content that they consider offensive or inappropriate. Maatos is not responsible for preventing such content and is not liable for access to or use of any User Content.
7.3 The placement, reading, and use of content is entirely at the User’s own risk.
7.4 Although Maatos is not obliged to do so, Maatos has absolute discretion to remove, screen, or edit User Content placed or stored on the platform at any time and for any reason.
7.5 Maatos does not own User Content, but has the right to use such content insofar as necessary to operate the platform and provide the Services, now and in the future.
7.6 Maatos has the right to use, redistribute, adapt, and publish the content solely for the purpose of making it available to End Users of Instructors. User Content shall not be used by Maatos for its own commercial purposes unless agreed upon in writing.
7.7 The online platform may contain links to third parties. If a User clicks on such links or uses information obtained through them, this is entirely at the User’s own risk. This is further explained in the privacy statement.
7.8 If a User believes that their own User Content violates laws or regulations, is inaccurate, or poses a risk to any third party, it is the responsibility of the User to take such action as they deem necessary.
7.9 If a User believes that other content violates any law or regulation, the User must report this to the Instructor. Claims must be pursued against the Instructor.
8.1 Subject to compliance with the requirements set out in these Terms and Conditions, Users are granted a limited, personal, revocable, and non-transferable right and licence to access and use the Services and the platform.
8.2 Users are not permitted to:
a. use Maatos as a means to act in violation of any law or regulation;
b. use incorrect information when creating an account;
c. reproduce, disclose, resell, use for commercial purposes, or otherwise make available to third parties any information obtained via the Services;
d. infringe the rights of Maatos and/or third parties, including but not limited to intellectual property rights or rights relating to the protection of privacy;
e. use viruses or other software that may cause damage to the platform or that is intended to circumvent technical protection measures of the platform and/or computer systems;
f. harm the good name and/or interests of Maatos;
g. create an account in the name of another person;
h. store or distribute information via the platform that is defamatory, slanderous, or racist;
i. use offensive or inappropriate language;
j. distribute information in violation of copyright or place hyperlinks to such information;
k. assist others in violating the rights of third parties, such as by placing links to hacking tools or explanations of computer crime that are clearly intended to enable the reader to commit criminal acts and not to defend against them;
l. violate the privacy of third parties, for example by distributing personal data of third parties without permission or necessity, or by repeatedly harassing third parties with unwanted communications.
8.3 If problems arise or if there are grounds to submit a claim against Maatos, such claim must be submitted within six (6) months after discovery of the problem or the grounds giving rise to the claim.
9.1 Users are solely responsible for their use of interactive areas on the platform and do so entirely at their own risk.
9.2 The platform or the interactive areas may not be used to send commercial or other messages to third parties, inside or outside the platform, if such messages are unsolicited, unauthorised, or unwelcome by the third party (spam).
9.3 All information posted by Users on the online platform is non-confidential and/or non-proprietary.
9.4 By using the online platform, Users agree that everything they post complies with applicable (local) laws and regulations. Users are fully responsible and liable for this.
9.5 Any use of the interactive areas or other parts of the platform in violation of these Terms and Conditions may result in termination or suspension of the User’s rights with respect to the interactive areas and/or the platform.
9.6 In the event of actions in violation of these Terms and Conditions, there shall be no entitlement to a refund of paid amounts.
10.1 Users acknowledge that the platform, its structure, concept, and software programs are the intellectual property of Maatos. This does not apply to materials placed by Instructors and End Users.
10.2 Users are not permitted to reproduce, transform, adapt, dismantle, reverse engineer, distribute, rent, lend, or publicly disclose any part of the platform by any means of open communication, unless prior written permission has been obtained from Maatos or such use is legally permitted.
10.3 Users may not remove indications referring to the intellectual, industrial, or other proprietary rights of Maatos. Users may not circumvent or manipulate technical measures implemented by Maatos or third parties to protect intellectual property rights.
10.4 Users and Instructors are not permitted to distribute or use copyrighted material via the Academies in a manner that infringes the intellectual property rights of others. Users and Instructors are liable for damages arising from such distribution or use, including any legal costs.
10.5 Maatos makes reasonable efforts to protect copyright but is not responsible for distributed or used materials. If a User believes that copyrighted material is being infringed, this may be reported via email.
10.6 If Maatos receives a claim regarding unlawful use, the User will be given the opportunity to respond. If Maatos considers the claim to be justified, Maatos will remove the User Content.
10.7 If a User provides Maatos with tips, tricks, or recommendations, Maatos may freely use these without any compensation or recognition. The User waives any claim relating to compensation or ownership of content placed on the platform.
11.1 Maatos reserves the right to modify the platform and all Services or materials offered on the platform at its sole discretion and without prior notice.
11.2 Maatos may restrict Users’ access to certain parts of the platform or the entire platform, for example in the event of a violation of these Terms and Conditions.
12.1 By using any of the websites of Maatos, being maatos.app, maatos.com, maatos.nl or other localized versions, Users agree to this disclaimer.
12.2 Maatos may modify the content of the website and this disclaimer at any time without prior notice.
12.3 The content of the website has been compiled with care by Maatos; however, use of the website is at the User’s own risk. Maatos does not guarantee that the website is always accurate or complete.
12.4 Information, including the offer of Services, may contain errors or be outdated. Maatos is not liable for damage or other adverse consequences resulting from the use of or unavailability of (information on) the website.
12.5 Actions taken by Users on the basis of the website or information provided by Maatos are taken entirely at the User’s own risk. No agreement can be derived from errors or outdated information.
12.6 If a User has a complaint, Maatos would like to hear about it. Complaints regarding website content may be sent to support@maatos.nl.
12.7 Users may use the website but cannot claim any intellectual property rights of Maatos or its licensors. Maatos reserves all rights relating to (the content of) the website. Permission for public use of website content may be requested via support@maatos.nl.
12.8 If Maatos has inadvertently infringed copyright through the use of articles or images, this should be reported via support@maatos.nl. Any infringing content will be removed immediately without any obligation to compensate damages.
13.1 Maatos is not liable for damage of any nature resulting from reliance on incorrect and/or incomplete information provided or withheld by the User, unless such incorrectness or incompleteness was or should have been apparent to Maatos.
13.2 Maatos does not guarantee that the platform and/or the Services will be accessible at all times and without interruptions or malfunctions. Maatos is not liable for damage arising from or resulting from the (temporary) unavailability, outages, or improper functioning of the platform and/or the Services.
13.3 Maatos is not liable if a data breach or other system failures occur that cause the platform to be unavailable or compromise the integrity, confidentiality, or availability of information on the platform.
13.4 Maatos cannot be held liable for inaccuracies in information provided on the platform or damage resulting therefrom.
13.5 Maatos is not liable for damage resulting from material placed on the platform by Instructors or End Users.
13.6 Maatos is not liable for damage resulting from any unauthorised access to or use of the platform.
13.7 Maatos is not liable for damage caused by third parties gaining unauthorised access to the User’s account.
13.8 Maatos is not liable for damage resulting from electronic messages not being received or being received late.
13.9 Maatos is never responsible for loss of data and cannot be held liable for such loss. Users are responsible for storing copies and backups of required materials.
13.10 Maatos is not liable for failure to perform obligations arising from the Agreement if such failure is caused by force majeure as referred to in Article 14.
13.11 The User indemnifies Maatos against all third-party claims related to the Services.
13.12 If Maatos is held liable, Maatos shall only be liable for direct damage actually incurred, paid, or suffered by the User as a result of a demonstrable failure by Maatos to fulfil its obligations relating to the Services.
13.13 Maatos’ liability is limited to the amount paid in the last three (3) months.
13.14 The limitation of liability set out in this Article does not apply in the event of intent or deliberate recklessness on the part of Maatos.
13.15 This provision does not exclude liability insofar as liability may not be limited or excluded by law.
14.1 If the failure referred to in Article 13 is the result of force majeure, Maatos shall not be liable for damage.
14.2 Force majeure means all external causes beyond the will or control of Maatos that prevent timely, complete, or proper performance of the Agreement.
14.3 Force majeure includes, but is not limited to, failure of third parties, illness of Maatos’ personnel or third parties, extreme weather conditions, disruptions in water or energy supply, strikes, serious system failures of Maatos or third parties, fire, flooding, natural disasters, riots, war, or other domestic unrest.
14.4 In the event of force majeure, performance of the Agreement shall be suspended for the duration of the force majeure situation.
14.5 If force majeure lasts longer than one (1) month, both parties are entitled to terminate the Agreement without judicial intervention. In such case, Maatos shall refund any amounts paid, minus costs incurred by Maatos in connection with the Agreement.
15.1 Maatos expressly excludes all express and implied warranties, representations, and indemnities of any kind, including but not limited to warranties relating to the quality, safety, integrity, and accuracy of the platform and the Services, unless otherwise provided in these Terms and Conditions.
16.1 Each party guarantees that all data received from the other party that is known or should reasonably be known to be confidential shall remain confidential.
16.2 Confidential data shall only be used for the purpose for which it was provided.
16.3 This obligation does not apply if disclosure to a third party is required pursuant to a court order, statutory obligation, or for the proper performance of the Agreement.
17.1 Maatos B.V. is registered with the Chamber of Commerce under number 73843938 and has the following VAT identification number: NL859683722B01.
17.2 Maatos B.V. has its registered office at Hommelbrink 6, 8051 PV Hattem, the Netherlands.
17.3 Maatos can be contacted via email at support@maatos.nl.
18.1 Dutch law applies to the legal relationship between Maatos and the Instructor/User.
18.2 All disputes arising between Maatos and the Instructor shall be submitted to the competent court in Amsterdam.
19.1 These Terms and Conditions have been drafted by Maatos.
19.2 Maatos may amend or revise these Terms and Conditions.
19.3 All amendments to these Terms and Conditions take effect immediately upon publication and apply to access to and use of the platform thereafter.
20.1 These Terms and Conditions are available at:
www.maatos.com/terms-conditions